rivacy policy

You accept this Privacy Policy by:

• accessing our Sites (including our website https://bonacciagency.com/, our online content on course platforms, and includes our mobile apps & presence on third-party applications as well as social media platforms),
• sending us information (such as an email or enquiry form message),
• buying products & services from us, or
• as set out in our Site Terms. 

Once accepted, the terms in this Privacy Policy apply to your personal information that we hold or collect in future.

For questions or notices, please contact us: hello@bonacciagency.com | Policy last updated: Jan 2023

COLLECTING & USING YOUR INFORMATION
1.What kind of personal information do we collect?
When we collect personal info, we do so in line with this Privacy Policy. You don’t have to give us your personal info, but if you don’t, we might not be able to provide you our various services or you might not be able to access certain Site features. 
Examples We can’t contact you if we don’t have your contact details. We can’t send you invitations if we don’t know what address to send the invite to.
Depending on how we interact with you, we might collect some or all the following information:

• Contact: Name, age, email address, date of birth, address, phone number, identification
• Social: Gender, social media platform details, associated accounts like Google and info you give us through them, images of you, your preferences and opinions, check in data
• Actions: How you interact with our Site, browser session & geo-location data, search queries & browsing behaviour & search history, details of enquiries you make about our products or services
• Device: Device type, IP address, browser type, operating system, and network information
• Financial: Purchase history, payment method (through our third-party payment processor), products purchased, bank account details
• Content: Contents of communications, stored documents & media
• Location: Delivery address, electronic signature geo-tag location

2.Use: Why do we collect, hold, use, and disclose your personal info?

• To deliver our services to you,
• To communicate with you, to market products and services to you, to tell you important service updates, 
• To verify identity or address and delivery information,
• To provide Site functionality,
• To take payment and to give refunds, 
• For internal record keeping, invoicing, and billing,
• For analytics, market research and business development, including to operate and improve our Site
• For marketing, to send you promotional info about us and our products and services and information about third parties we think you might be interested in,
• To comply with our legal obligations or to resolve disputes,
• To consider your application to join our team.

3.Opting out: Changing your preferences
You can opt out of marketing communications at any time by clicking on the link in our communications to unsubscribe.

STORING INFORMATION
4.Store: How do we store & secure this info?
To help prevent unauthorised access or disclosure, we have general physical, electronic & management processes to securely store personal info & protect it from misuse, loss, unauthorised access, modification & disclosure. 

• Whilst we take measures to safeguard against unauthorised disclosures, we can’t assure you the personal info we collect won’t be disclosed in a way that is inconsistent with this Privacy Policy.
• We do not guarantee the security of any info transmitted to or by us over the Internet.

DISCLOSING INFORMATION
5.Disclose:Who do we disclose your personal info to?

• Our service providers, such as delivery partners, venue managers, design and marketing partners, IT service providers, data storage, web-hosting and server providers, maintenance or problem-solving providers, marketing providers, advisors and payment systems operators
• our employees, contractors, and related entities
• our existing or potential agents or business partners, sponsors, or promoters of competitions we run
• anyone we transfer our business or assets to
• credit reporting agencies, courts, or authorities if you do not pay for our goods or services
• Authorised law enforcement agencies who follow the legally required processes, or in connection with any actual or prospective legal proceedings, or to establish, exercise or defend our legal rights
• third parties, including agents or sub-contractors, who help us in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of Australia
• third parties to collect and process data, such as Google Analytics or other relevant businesses, including those that store data outside Australia.

6.Disclosure outside Australia

• Some suppliers we use to provide you services are located outside Australia. We may disclose your personal info outside Australia. 
• Overseas third parties might not be governed by the Privacy Act and might not comply with the Australian Privacy Principles. So if those parties breach the Privacy Principles, you aren’t protected by the Privacy Act.
• By giving us your personal info, you consent to us disclosing it outside Australia and acknowledge we aren’t required to ensure overseas recipients manage your personal info in line with AU Privacy Law.