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This is an element of events that might not be spoken about often – cancelling or rescheduling an event

It happens. These things are never taken lightly! This actually can make an event organiser very emotional (us). 

When unforeseen circumstances arise, event planning can take unexpected turns. 

Whether it’s due to external factors or internal considerations, knowing how to effectively cancel or reschedule an event is crucial. 

Bonacci Agency, with its years of experience in event planning and management, brings you a comprehensive checklist to navigate the complexities of event adjustments and what you need to do before planning an event to navigate this “worst case scenario”.

Before we start – Remember this about Cancelling or Rescheduling an Event

All needs to be considered in the planning process of the event. This should not be an afterthought. 

When planning any event, have actions in place so that if you need to cancel or reschedule an event, you have the right process in place. 

It is less than ideal, but having it documented and planned in the risk assessment process (a risk assessment isn’t just about Occupational Health and Safety – OHS) and as part of a communication plan is crucial to make sure it is done without it being a “knee jerk reaction”. 

Having a plan in place helps during what can be an emotional process (especially for event planners) and, of course, this can have an impact on both the brand of the event planner and the event host (and if people want to work with you in the future). So having a plan in place can help eliminate some of the emotion from the decision and create some “structure”. 

Lastly, you want to have this plan in place with all major stakeholders’ approval of this cancellation and rescheduling plan. 

Then the main decision maker needs to be decided in this process (whether that be the event manager or someone else). 

If you don’t have a plan in place and now have to cancel or reschedule some of the below checklist will help you too. 

Your Cancelling or Rescheduling an Event Checklist 

1. Assess the Situation/Make the decision:

  • Consult your planning group and major stakeholders and have a discussion about whether to cancel the event. Carefully evaluate the reasons for cancellation or rescheduling. Is it due to unforeseen external factors, logistical issues, or changes in client objectives? Use the plan you made in the planning stage! 

2. Review Contracts:

  • Scrutinise contracts with vendors, venues, and other partners for cancellation or rescheduling clauses. Determine if any penalties or fees apply.

3. Establish a New Date or Plan:

  • If rescheduling, work with your planning groups (clients, stakeholders etc) to determine an alternative date or approach that aligns with their goals and objectives.

4. Review the Communication Strategy and Activate:

  • Work on the messaging around the cancellation of the event and the details on a reschedule (if relevant). Use the communications plan you (hopefully) put together in the planning stage. If not, get writing! This includes drafting a statement. 

5. Notify Sponsors:

  • If any, inform your sponsors as they have made a financial contribution to the event. With the messaging you have mocked up for your sponsors in the communications plan, communicate with them. 

6. Notify Stakeholders:

  • Inform all involved parties, including clients, vendors, entertainers, emergency services and other supporters helping with the event. Discuss rescheduling options, revised contracts, or refunds. Maintain transparent and open communication – continue to work with them during this process.

7. Notify Attendees + the Public:

  • Reach out to registered attendees through various communication channels, providing clear details on the cancellation or new event date. This almost has to be done at the same time as notifying stakeholders so there is no risk of it being leaked (this is very time sensitive). 

8. Stop Selling Tickets: 

  • Process for refunding or credit for existing tickets and also stop the platforms selling tickets. 

9. Update Marketing Materials:

  • Revise all promotional materials, social media posts, and event websites to reflect the changes. Ensure consistency in messaging (your communications plan will help with this).

10. Review Budget Implications:

  • Analyse the financial impact of cancelling or rescheduling the event. Adjust budgets, account for refunds, and update cost projections.

11. Adjust Logistics:

  • Modify logistics plans, such as transportation, catering, seating arrangements, and audiovisual requirements, to fit the new schedule (if applicable).

12. Reassess Event Goals:

  • Take the opportunity to revisit the event’s objectives and ensure they are still aligned with your client’s goals after the changes.

13. Monitor Attendee Responses:

  • Stay engaged with attendees who express concerns or questions. Provide support and address any inquiries promptly.

14. Execute the Plan:

  • Implement the rescheduling or cancellation plan while closely adhering to the updated timeline and objectives.

15. Post-Event Reflection:

  • After the event, reflect on the entire process. What were the key lessons learned? How can these experiences inform future planning?

Keep in mind this is a fast moving process. Another reason why it’s good to consider what would happen IF it were to happen.

A Checklist for Cancelling or Rescheduling an Event

Bonacci Agency Rescheduling an Event Experience 

Here is what happened recently to us! We were organising an event, it was an outdoor one. 

Weather was forecast to be not in the favour for an outdoor event. We made the call to cancel it. Also because it was a safety concern. 

Of course, we can always have backup plans with outdoor events, but this does depend on the deadline given to plan events too (sometimes we don’t have the time to plan for it all). 

But there are loads of things you have to think about when cancelling an event: 

1. Safety 

2. Stakeholders in the event (vendors, sponsors, ticket holders) 

3. Communication about the event cancellation 

All cancelled events are a chance to learn and grow! The good thing? We got to postpone the event and did it a few weeks after! But again, never an easy decision! 

Final thoughts 

We can’t stress this enough. Ensure a cancellation or rescheduling plan is made in the planning stages of this event. Have communication plans ready to go. 

Event planning is a dynamic field that requires adaptability and preparedness for unexpected changes. 

With the Bonacci Agency comprehensive checklist, you can confidently navigate the challenges of cancelling or rescheduling events, ensuring that both clients and attendees are well-informed and supported throughout the process.

But if you think the whole events management process is stressful, let us take care of it – contact us today! 

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Is Hosting an Event Right for Your Business?

Is Hosting an Event Right for Your Business?

When planning an event, there’s always excitement around the potential benefits — increasing brand awareness, generating leads, and building strong community relationships. But, like any big decision, hosting an event requires careful consideration of both the pros and cons. How do you ensure that you’re ready to take the plunge?

That’s where our Event Planning Checklist comes in. Whether you’re a small business owner, corporate planner, or non-profit leader, this tool is designed to guide you through the crucial questions you should ask before committing to an event. This blog post will explain how to use the checklist effectively and why weighing the pros and cons is key to successful event planning.

Why Is a Pros and Cons Checklist Important?

Events can be powerful, but they also come with risks. An event’s success depends on various factors, from financial investments to time commitments. With so much at stake, it’s essential to take a step back and objectively evaluate whether hosting an event will genuinely benefit your business.

The checklist serves as a reality check and ensures that potential challenges are not overlooked. You can decide whether the rewards outweigh the risks by balancing the pros (such as increased visibility or direct engagement) with the cons (like budget concerns or unexpected issues).

Free Event Pros & Cons Checklist

How to Use the Checklist Effectively

Our downloadable checklist is a simple, actionable tool that walks you through each decision-making stage. Here’s a breakdown of how to make the most of it:

1. Identify Your Goals 🏅

Before diving into event planning, ask yourself: What do I want to achieve? Whether it’s increasing brand awareness, launching a new product, or fostering customer loyalty, clearly define your objectives first. This will help you measure if an event is the best route.

2. Consider the Benefits (Pros) 💃🏽

Our checklist highlights the potential advantages of hosting an event, such as boosting brand awareness, engaging your target audience, and generating leads. For each pro, we’ve included a follow-up question to ensure you’ve considered how to make the most of these benefits. For example, can you provide an interactive experience that leaves a lasting impression on attendees?

3. Evaluate the Challenges (Cons) 🙅🏼‍♀️

No event is without its challenges, and it’s crucial to acknowledge them upfront. The cons section covers key concerns such as budget constraints, time commitment, and risk management. It also includes questions to help you determine if your team can handle the workload and whether you have backup plans in place for unforeseen circumstances.

4. Weigh the Pros and Cons ⚖️

Once you’ve gone through the checklist, take a moment to weigh the pros and cons together. Are the potential benefits worth the investment? Can your team effectively manage the event without compromising other areas of the business? The answers to these questions will guide your final decision.

Why This Checklist Matters for Your Business

Planning an event without forethought can lead to wasted resources or a missed opportunity to achieve your business goals. Our checklist is designed to help you make informed, strategic decisions that are aligned with your objectives and resources. By evaluating both the advantages and the challenges, you can determine whether hosting an event is the right move for your business at this time.

At Bonacci Agency, we believe in empowering businesses to make confident decisions. Our checklist provides clarity, ensuring you’re well-prepared for any event you choose to host, and it offers a pathway to successful event planning. From reducing risks to maximising engagement, this tool helps you set the stage for success.

Ready to Get Started?

Download your free Event Planning Checklist and start evaluating whether hosting an event is the right next step for your business.

DOWNLOAD HERE
events in 2024

Event trends for 2024 to help your business or local community boost engagement

As we navigate the dynamic landscape of 2024, small businesses and community organisations are discovering fresh ways to connect with their audience through events. 

In this era of intimate gatherings and personalised experiences, it’s crucial to stay ahead of the curve while remaining mindful of practical considerations. 

Here are some realistic and trend-forward event ideas for 2024, tailored specifically for small businesses and organisations looking to boost engagement around their events. 

What will help boost my event engagement? 

If you are looking to boost engagement for your events in 2024, you’ve come to the right place. While we will share some key event trends, we want to share what makes a “good” and “engaging event” in 2024 (and beyond). 

The first thing you will want to really bring to life with your event is a personalised experience for your guests. You want people to feel special and to talk about your event for weeks, months and even years to come. 

Think outside the box with the experience you can provide. With the continuous growth of content creation on social media, you might also want to think “what can we create that will get people to share it on social media”. If that aligns with your goal, of course. 

Think about that attention grabbing stuff. You might even poll your audience to see what would make their experience feel extra special and unique. 

Another thing we are looking for in 2024 is human connection. After a long time in lockdown (and still recovering) the importance of human connection is invaluable. Think about how you can bring more of your attendees together. 

But what you also need to remember with your event (especially in 2024) is the cost. With interest rates rising and everything becoming more expensive, people are looking for events that are local and more cost effective for them and their family. At the end of the day, people want to see they will get a return on investment by attending your event (this doesn’t mean in monetary value, they just need to see it is worth it). Know your audience and understand the price point and what they are looking for when it comes to attending an event in years to come. 

Lastly, you want to ensure your event is accessible. After consistent communication with local government, there is a heightened focus on making sure all events are accessible for everyone. If you need more inspiration, you just need to look at what Dylan Alcott has done with Ability Fest! 

If you can focus on understanding what your attendees are looking for, what is required to create an accessible and appealing event for all your potential attendees, it will be a no-brainer for them to attend and engage. 

So, what could you plan for 2024 to create an event people will love? Let us share the trends with you now. 

Event ideas for 2024 

  1. Pop-Up Marketplaces

Tap into the popularity of pop-up events by organising your own marketplace. This allows local businesses to showcase their products or services in a shared space, fostering a sense of community and supporting the shop-local movement. Consider themes like sustainable products, handmade crafts, or wellness items.

  1. Digital Workshops and Webinars

Bring your expertise to a broader audience by hosting digital workshops or webinars. Use platforms like Zoom or social media to conduct informative sessions related to your industry. This trend caters to the growing demand for accessible and valuable online content. We do have a bit of a love-hate relationship with online events, so before you go down this path, make sure you check out our article on hybrid and online events. 

  1. Local Art Walks

Celebrate local talent and creativity by organising art walks in your community. Partner with local artists and galleries to showcase their work in various venues. This event idea not only supports the arts but also attracts foot traffic to local businesses.

  1. Community Clean-Up Events

Embrace social responsibility and community engagement by organising clean-up events. Collaborate with local environmental groups, schools, and businesses to clean up parks, streets, or beaches. This trend not only contributes to a cleaner environment but also fosters a sense of community pride.

  1. DIY Craft Workshops

Encourage hands-on creativity with do-it-yourself (DIY) craft workshops. Choose simple and cost-effective projects that resonate with your audience. This trend allows participants to express themselves while fostering a sense of accomplishment.

  1. Local Foodie Experiences

Showcase the culinary delights of your community by organising local foodie experiences. Collaborate with nearby restaurants, food trucks, or chefs to create tasting events, culinary tours, or cooking classes. This trend brings people together through a shared love of food and supports local businesses

  1. Wellness Retreats

Prioritise health and well-being with wellness retreats that focus on mental, physical, and emotional rejuvenation. Offer meditation sessions, yoga workshops, and nutritious food options. Partner with health experts and mindfulness coaches to create a holistic experience that promotes balance and self-care.

  1. Sustainability Festivals

In 2024, sustainability is not just a trend but a way of life. Organise a sustainability festival that focuses on eco-friendly practices, renewable energy, and environmental conservation. Feature workshops, panel discussions, and interactive exhibits to inspire attendees to make sustainable choices in their daily lives. But why stop at sustainability from an environmental perspective, what will help boost engagement with your events is running them long-term. This helps build sustainability across your organisation. We talk about consistency with events in this article if you want to learn more. 

  1. Hybrid Expos

Blend the best of both worlds by organising hybrid events that combine in-person and virtual components. This approach allows you to reach a wider audience while still providing the benefits of face-to-face interactions. Leverage advanced event technology to seamlessly integrate virtual and physical experiences. Again, if you are looking to do a hybrid event, we recommend you check out our article all about online and hybrid events here. 

  1. Embracing Tech 

Technology has been at the top of the event trend for years and certainly doesn’t change in 2024. With Artificial Intelligence taking the world by storm, if you can embrace technology with your event in 2024, you will be “up with the trend”. Tech can really help you build those “outside of the box” ideas for your event. 

Final thoughts 

For any small business or community organisation planning an event, it is about creating meaningful connections and fostering a sense of belonging while managing it within your everyday work.

These realistic and trend-forward event ideas for 2024 provide a roadmap for memorable experiences that align with the values of your organisation. 

By embracing these trends, your small business or community group can make a lasting impact while staying true to its roots. Here’s to a year of events that resonate, inspire, and strengthen local connections!

If you want to stay ahead of the game in 2024 but need some more guidance, let’s have a chat about how we can help you. 

should I host an online event

It is no secret that online events emerged as a lifeline for the events industry during COVID-19 pandemic. It provided a way to continue to connect, learn, and engage safely from the comfort of our homes. 

But now, we crave that in-person connection again. It is evident that online events, and their hosts, are struggling to get the attendance they once did, and the impact we had when online events were a novelty. 

While online events have a plan, we are going to share our viewpoint on online events and what you can do to generate interest and attention moving forward. 

Why online events aren’t as successful

As mentioned, being in lockdown for close to two years, we all crave that human connection offered by in-person events. 

So when online events are now organised and offered to an audience, it is easier for people to “not attend” as they may not feel the connection benefit.  

What’s being experienced, after being two years online, is “zoom fatigue” (not an underheard term to say the least).

The repetitive nature of online events, from virtual happy hours to digital conferences, has left attendees craving the authenticity that comes with face-to-face interactions – which is completely understandable! 

Why online events can be successful 

Online events can offer a new audience to experience what your event/organisation has to offer. Whether you are a stay at home parent or someone who doesn’t live locally, the online event options allow the change for more people to take part. 

The question organisations are now faced with, can I host a hybrid event? We see this happen with great success. People join online and others in-person to create a great space for people to connect and collaborate from wherever in the world!   

But of course, there needs to be some good planning and research to ensure it is a success. 

Should I create a hybrid event? 

Ask yourself these questions: 

  1. How spread out is our audience, and could a mix of in-person and online make it easier for everyone to join?
  2. Will our event goals work well online and in-person? 
  3. Can we handle the tech side of things to make it a hybrid event? 
  4. What additional costs are involved? Will they be worth it? 
  5. Can we make the online audience feel as connected as the in-person audience? 

So basically ask yourself if your audience is diverse enough to make it worth it (or better yet, do some research), does it make sense to the goals and values? Do you have the tech? Is there an additional budget needed to make it hybrid and do you think your audience will enjoy this format (again do research)? 

These questions will give you a good idea. If you think hybrid is for you, keep reading! 

How do I create a hybrid event? 

Strategic planning is crucial for successfully executing hybrid events.

If you and your organisation are thinking about hybrid events, it is important to invest in the technology that facilitates seamless transitions between virtual and physical components, ensuring a cohesive and engaging experience for all participants. 

Additionally, flexibility is key – allowing for last-minute changes based on the evolving landscape ensures adaptability and resilience in the face of uncertainties. But really, that is needed in any type of event organisation. 

How can I make my online event (or hybrid event) unique? 

To break through the noise, organisations must innovate and differentiate their offerings. Here are some strategies to make online events more exciting and different:

  • Interactive technology: Incorporate cutting-edge technologies such as virtual reality (VR) to create immersive experiences. Virtual environments can be designed to mimic real-life settings, adding a layer of excitement and engagement.
  • Gamification elements: Integrate gamification elements into online events to make them more interactive and enjoyable. This could include virtual scavenger hunts, quizzes, or challenges that encourage participation and create a sense of competition.
  • Dynamic content formats: Move beyond traditional webinar formats. Consider incorporating lightning talks, panel discussions, live demonstrations, and interactive Q&A sessions to keep the audience engaged throughout the event. Think outside the box! 
  • Themed events: Infuse creativity by organising themed online events. A unique theme can add an element of fun and make the event more memorable.

These elements all cost extra money, so you will need to ask yourself the question “is this worth it for the goals and budget of the event?”. 

Hybrid events: Case Study 

There are businesses out there that have created great business models of hybrid events. I want to share one that comes to mind. 

Sheree Rubinstein from One Roof. This was a co-working space. But, in 2020 I joined One Roof when an online community was offered. 

I have seen it grow and evolve into what it is now, and it is amazing to see what Sheree and the team have done. They host in-person events across Australia, they have online events (almost daily), community groups and forums, learnings and connection. 

She transformed her co-working space business to an online community that is centred around in-person and online connection. 

A great example of how online events (and in-person) can work to create a great impact for not just a business but for all those involved. 

Final thoughts 

The events industry is at a crossroads, and the path forward could involve a strategic blend of virtual and in-person experiences. 

While online events served a crucial purpose during challenging times, their sustained success requires a reevaluation of their role in a post-COVID world. 

If you are thinking of embracing hybrid models, it needs to be aligned with the goals of the organisation and the event you are hosting and the right technology is critical. 

The future of events is dynamic, and as we grow as online businesses, hybrid events may allow your organisation to grow outside of your local network. 

Want to see what event makes sense for your organisation? Let’s chat! 

Should I host an online event? 

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